ieCommunities – the academic social network

In its first two years in operation, ieCommunities, IE Business School’s social network, has reached the figure of 8,000 international executive users. IEâ??s social network promotes relations between the business school’s students and alumni classified according to the industrial sector in which they work, their area of interest or the world region where they operate.…

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The web, friction, your business and you

1528.jpgJune 2008 | By Enrique Dans, Professor at IE Business School

The web is now 15 years old, and, just like any adolescent, it has revolutionized the previous generation. Business organizations need to find new approaches to keep growing in lockstep with the continuous changes the web brings.

The web celebrates its 15th birthday. Fifteen years have passed since Tim Berners-Lee and Robert Cailliau decided, at the CERN, to change the world by making their operating source codes freely available everyone, unleashing one of the most important technological diffusion processes of our time and giving rise to one of the development platforms with the greatest potential in the history of technology. Now, after 15 years of using the web, of seeing it grow and reach adolescence, it is a good moment to consider the future: that of the web, our future and that of our business.

If anything is patently obvious, it is that after 15 years of existence the web has become one of the greatest friction-reducers ever made available to humankind. Entering a search engine such as Google, keying in anything and pressing a button produces a page of results in a fraction of a second, when, before the advent of the web, it would have taken us hours, almost certainly after a number of trips and much detailed documentation and summarizing. And, as classic economics says, friction is a very important part of business.

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Leadership: the why versus the what

1524.jpgJune 2008 | By Javier Roza, Professor of HR Management at IE Business School
Management comprises much more than simply exercising the authority that goes with the position. It is about gaining the respect of a business organization, and motivating employees by winning their trust.

Business management can be considered from different standpoints. Take the most superficial and egomaniacal form, for example, that of the autocratic, insecure director (not leader) who needs and uses the power given to him by his post. He or she sees the firm as his property and employees tend to be seen as inferior beings of lesser intelligence the lower their place on the organisation chart, or people who (by default) have bad intentions which range from inaction to sabotage. The assumptions on which this view is based come from the hobbian idea of man, typical in preindustrial society and still visible in many companies.

Of course, in order to survive a company must be capable of managing the resources that allow it to give its employees and shareholders fair pay, as well as having access to investment to keep its activity competitive, all this through the satisfaction of its customers, users and consumers.

But to achieve this in the 21st century, a time of the greatest intellectual capacity in the history of the human race, we can no longer apply models based on ignorance. Today, if we treat employees as inferior beings, we will only obtain disinterest and cynicism as a response. However, if we treat all employees as intelligent beings who know what they are doing in their job and we give them the information they need to be able to take the right decisions at their level, we shall obtain at the very least greater organisational efficiency since decision and subsequent action will be taken at all levels including the lowest possible, increasing speed and adaptation to the market. We will also see greater enthusiasm and commitment, both based on respect. People are loyal to people, not to abstract entities.

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Myanmar: have we again forgotten the tragedy?

1525.jpgJune 2008 | By Gayle Allard, Professor of Economic Environment at IE Business School

Cyclone Nargis has once again placed the spotlight on the brutal repression taking place in Burma. Will the world forget as quickly this time as it did after the â??Saffron revolutionâ??

Myanmar disappeared from the news headlines and our collective consciousness months ago after the brutal repression of the “saffron revolution”, a peaceful protest led by Buddhist monks to demand the end of a repressive government. On that occasion, we forgot to ask how many hundreds of unarmed demonstrators had died and when a new democratic government would arrive. Sadly, the catastrophe of the Narcis cyclone has once again put the Asian country, one of the poorest and most repressed in the region, on the front pages of all international media.

On its way through Myanmar (Burma for the country´s democrats), the cyclone has destroyed everything in its path. The houses built with cardboard walls and earth floors did not need much and the cyclone has flattened entire villages without leaving one single building standing. The almost inexistent transport network has isolated hundreds of thousands of victims. An independent international sources set the number of deaths at 100,000, with at least another one million victims left homeless. Witnesses say that endless numbers of corpses float down the rivers and that it is impossible to walk through the rice fields without stumbling over them. Food is expensive and scarce and does not reach survivors. Furthermore, there is no electricity or drinking water in the most heavily affected areas. With the passing of time, the threat of contagious diseases such as cholera and dengue fever is imminent while the dead bodies of people and animals rot in the streets.

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