The iPad or cult of the apple

IE Focus | By Enrique Dans, Professor at IE Business School

Apple did it again. It focused everyone’s attention on the iPad launch, and it will be a success because it takes the best that tablets had to offer and adds the Apple touch.The world of technology has experienced another of those characteristic “cult of the apple” events, also known as the “field of distortion of reality”. Once again we saw how that high priest called Steve Jobs, thin and fragile after his liver transplant, hypnotised the world of technology from a stage, completely redefining, almost reinventing, an entire market segment. For several hours, searches on Twitter for the word “iPad” returned more than five thousand new results per minute, while devotees and critics eagerly followed the news via the several thousands of bloggers and journalists who were at the Yerba Buena Centre of San Francisco. Once again the mystical information system designed by the company worked its magic: a combination of obsessive secrecy seasoned with a few information leaks that were not confirmed until the moment of truth and a staging capable of creating a truly surprising level of expectation. 

Before the iPad, the world of mobile devices began with mobile telephones, continued with the so-called netbooks and ended with laptops, the category in which Apple´s sales reached their high. However, Apple had often snubbed the intermediate category of netbooks, which it referred to as small, limited computers that led to poor user experiences. As a result, Apple had a clear gap in its product range, a gap it has filled with a move that is strategically perfect. It offers a product that is familiar: after redefining mobile telephones with the iPhone and becoming the reference design, it has designed something that is simply a very big iPhone, something everyone who has ever had an iPhone in their hands knows how to use or, in the light of the company´s concept of usability, even if they have never held one. It is everything from a book or a magazine to a simple computer when used with a keyboard base. 

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